Shopify's activity log stops at 250 entries, not 250 days: where native logs break and which audit log apps close the gap
Shopify does keep an activity log, and it is not a Shopify Plus feature. The store activity log at Settings, General is gated on permissions rather than on your plan, and it sits alongside a user management activity log, a login history, an activity log for Shopify POS, and the Timeline on each order, draft order, customer, and transfer. The problem is not absence, it is fragmentation plus four hard limits that Shopify documents in writing: a maximum of 250 results, no export, no clickable event detail, and no date range filter. Retention is counted in entries rather than days, so a store making thirty admin changes a day keeps roughly a week of history. On top of that, Shopify publishes six scenarios in which the actor column reads Shopify rather than a person, and theme edits are attributed to Online Store by design. Inventory is the exception: the adjustment history Created by column names the staff member, app, or sales channel, and the Inventory adjustment changes report goes past 180 days and exports. This article maps the native logs, then compares seven Shopify audit log and change history apps checked on September 3, 2026 on price, metering, stated retention, scope, revert, export, and data access, including the finding that no app in this comparison reliably resolves the staff actor for every field.
